1. Q:

My WD external hard drive is not showing up under MY PC, how to recover data ?

My 1TB WD external hard drive is not showing up under MY PC. Device manager is showing it but I can't access it. The HDD is Western Digital My Book Essential 1TB USB 3.0. I was trying to open my external hard drive but won't open. It shows up on my computer and my devices but not alone on disk management. When I look under the path it says it's on the c drive which shows up on disk management. Under disk management and under the c drive it shows that Indead this drive is on the c:/ drive.

1. A:

When the external hard drive is not showing up, should not be easy to do the physical maintenance of the hard drive, be sure to have enough patience to find a solution. 2: The hard disk can not be identified, there are many hardware and software reasons, sometimes the file system or partition table damage, this situation, the direct use of data recovery software will be able to recover data; sometimes the motherboard configuration is damaged, the motherboard configuration reset to Factory settings, remove the motherboard battery and re-install the battery, in many cases this simple means will be able to solve the problem; some of the most common very simple problem, only need to clean up the computer parts of the dust can be; 3: Even if you have tried a variety of solutions, still can not solve the problem, do not be discouraged, have patience, still do not easily physical maintenance hard drive. 4: similar to the problems I mentioned earlier, and sometimes, the hard disk used for a long time, he just need to rest for some time, sometimes for another computer, only need more time to wait. It should be noted that some failures are caused by insufficient power supply 5: If in the end anyway can not solve the problem, do physical testing should be very cautious, at least in the detection of non-destructive means to be used. 6: A serious failure of the old hard drive, backup and recovery of important data, try not to continue to use.

2, Use Aidfile data recovery software "Full Scan" to scan the drive.

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